Shipping

Shipping Within Australia

We endeavour to ship all orders within 2 business days, we ship via Fastway, Australia Post and Couriers.

Shipping is a flat rate of $10 this does not include bulky items. Bulky items will attract an additional shipping charge depending on the postcode and suburb, these items are all under the category Large Equipment.

Items sent directly from our distributors, cannot be sent to a PO Box, this is stated on the item. They are subject to their shipping times, services and the availability of stock. These items are sent via courier, please indicate if you give authority to leave in a safe place, if so where.

International Shipping

We do offer worldwide shipping, please email for an international shipping quote.

Returns

We understand that you may not always be completely satisfied with your purchase it may not fit or is not what you wanted. With this in mind, we offer a 30 days return policy with a full purchase price refund. Please check the list of  requirements  below:

  • You must notify us that the goods will be returned  within 30 days  of receiving your item.
  • Item must be in unused condition with full unopened packaging, including any pamphlets or information sheets and warranties.
  • Item must be securely packaged just as it came to you.
  • All return postage costs are the buyers’ responsibility unless the item has been agreed faulty by us.

Once you have purchased you have agreed to our policies.

Defective Items

In the unlikely event you have received a damaged item, please email us including photos of the damage and a clear explanation. Once we have agreed the item is defective we will communicate what the next step is.

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